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FAQ

  • What types of items do you offer at The Crochet Boutique?
    At The Crochet Boutique, we offer a wide variety of handmade crochet items, including gifts, toys, dolls, animals, and flowers. All of our items are made with the highest quality materials and the utmost attention to detail.
  • Care instructions
    We recommend washing your crochet item by hand in cold water and laying it flat to dry. Do not machine dry or iron your crochet item, as this may cause damage.
  • What type of yarn do you use for your crochet items?
    We usually use the highest quality, Oeko Tex yarn that is free of harmful chemicals and safe for your little ones to play with. We're committed to using sustainable and eco-friendly practices in all aspects of our business.
  • Do you offer shipping outside of the UK?
    Currently, we only offer shipping within the UK. We do not offer international shipping at this time.
  • Gift wrapping and packaging
    We are committed to using environmentally-friendly packaging materials, and we are proud to offer a free organic cotton bag with each order. This bag is not only reusable and eco-friendly, but it also adds a special touch to your order.
  • How can I contact you if I have a question or concern?
    You can contact us directly through Etsy by sending us a message. We do our best to respond to all messages within 24 hours, and we're happy to help with any questions or concerns you may have.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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